Nous contacter

Have a question about an order, a return, or simply about our furniture? We are available Monday to Friday, from 9 AM to 6 PM (Paris time, CET).

Email — info@decortieliving.com · we respond within 1 to 2 business days.
Phone — +33 9 77 69 95 23 · outside of these hours, leave a message or write to us, and we will call you back.
Address — Decortie Living, Pavillon 5, Bâtiment B, 6 Avenue Carnot, 33310 Lormont, France.

Decortie Living is a brand of the company DESIGN MEUBLES (SARL).

For an ongoing order, please include its number in the subject of your email: this allows us to prioritize your request.

Mediation
In accordance with Article L.612-1 of the Consumer Code, you can use a consumer mediator free of charge in the event of a dispute. We adhere to the following mediator:
FEVAD Consumer Mediator
60 rue La Boétie, 75008 Paris
https://www.mediateurfevad.fr

You can also use the European Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr.